How your money is protected.
Trusting an app with your pension is a big deal. We get that. Here's exactly how your money is protected, who's looking after it, and what happens in the unlikely event of something going wrong.
our partners
chain of trust
Who's involved?
Your Chest Pension isn't managed by one company - it's supported by a chain of regulated, established partners, each with a specific role.
Chest
The app you use. We're the interface - where you manage your pension, earn cashback, set up saving rules, and track your progress. Chest is an Appointed Representative of RiskSave Technologies Ltd.
RiskSave Technologies
Our principal firm, authorised and regulated by the Financial Conduct Authority (FRN 775330). Chest operates under RiskSave's regulatory permissions.
Quai Digital
The SIPP administrator and custodian. Quai administers your pension and holds your assets securely. Your money is kept separate from Chest's business - it belongs to you, not us.
L&G
The fund manager. Your pension contributions are invested in L&G funds. L&G is one of the UK's largest investment managers, managing around £1.1 trillion.
Griffin Bank
Our banking partner providing the underlying banking infrastructure for payments.
GoCardless
Handles payments, including Direct Debits and open banking connections. GoCardless is FCA-authorised and uses bank-level security for all transactions.
what safeguards exist
How your pension is protected.
Held by regulated custodian.
Your pension is held securely by Quai Digital, a third-party custodian authorised and regulated by the FCA. Your assets are kept separate from Chest's funds and can't be touched if a business fails.
FSCS scheme.
In the unlikely event the custodian were to fail and your assets couldn't be fully recovered, you may be eligible for compensation of up to £85,000 through the Financial Services Compensation Scheme (FSCS). The FSCS doesn't cover losses from normal investment performance.
Your investments managed by L&G.
Your money is invested with Legal & General Investment Management, one of the UK's largest investment managers. Your investments remain yours, and if Chest were ever to stop operating, your savings stay where they are or can be moved to another provider.
open banking & privacy
Your data and payments.
All connections between Chest and your bank are made through open banking - a secure, FCA-regulated framework. Your bank login details are never shared with or stored by Chest. All data is encrypted and payments are processed through GoCardless using bank-level security.
Chest can only access your account information with your explicit permission, and can only initiate payments you've authorised. We can't move money without your consent and we never see your banking credentials.
FCA regulated open banking
bank level encryption
credentials never stored
payments with your consent
in plain terms
Your pension is held by a
regulated custodian, not by Chest.
Your money is invested with one of the UK's most established fund managers. Everything is kept separate from our business. If something were to happen to Chest, your pension doesn't disappear - it stays exactly where it is.
Still have questions?
We're very happy to talk you through how your money is protected. Get in touch!